Liaise with customers for clarification on billing-related queries or supporting documents. Coordinate with Finance to ensure invoice submission aligns with payment schedules. Communicate with Operations, Customer Service, and Documentation teams to ensure billing reflects the actual service rendered.
As a key member of our billing and collection team, you play a crucial role in ensuring proper management of customer’s account, analysing data for exceptions and take part in initiatives that improves Finance procedures & policies.
Build Level 1 competency in spare parts identification for assigned BUs, supported by 2nd-level Technical Advisors and BA/BU (Global/Region) teams during the quotation process.