Process incoming and outgoing shipments, verifying quantities and ensuring proper documentation for inventory control purposes.
Communicate effectively with Mandarin-speaking suppliers and customers regarding invoicing and inventory matters, resolving queries and providing support as needed.
Utilize inhouse software to create and maintain invoices, inventory levels, and related data, generating reports as required.
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We are looking for a Billing Operations Executive who is meticulous, organized, and able to think creatively when solving problems. You will handle the full billing process from accurate data entry to liaising with the logistics team ensuring smooth operations and accurate invoicing. This role is perfect for someone who enjoys working with numbers, has a background in administration, and isn’t afraid to bring fresh ideas for improving workflows.
Key Responsibilities
Handle incoming calls, emails, and messages from customers regarding products, orders, and services.
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