Stakeholder Engagement: Act as a primary liaison between the IT department, Partners, and various practice groups to translate business needs into technical AI solutions.
Work directly with customers. Understand their business, workflow, technology stack, and pain points instead of receiving every problem through layers of abstraction.
Work directly with customers to understand their business, uncover the real problem behind a request, and turn it into a product that creates measurable value.
Track evolving AI regulations, Salesforce trust guidance, and corporate policies, translating requirements into usable governance practices for delivery teams
Re-architect and develop our existing system to support conversion of complex business and retail-specific requirements into scalable and reusable software components.
Lead the implementation and operationalisation of knowledge base and retrieval-augmented generation solution stacks to support scalable GenAI and agentic use cases across business domains