Contact customers by phone or email to relay information.
Handle customer enquiries & complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure issue is resolved.
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Contact customers by phone or email to relay information.
Handle customer enquiries & complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure issue is resolved.
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Assist in data collection, analysis, visualization and management for IT projects, ensuring data accuracy and security, and providing insights that support our consulting and business development initiatives.
Maintain project documentation, including project plans, reports, and status updates, to ensure effective communication within the team and support our consulting and business development efforts.
Stay current with the latest IT trends and technologies through research and innovation. Assist in project development and provide recommendations for improving or enhancing current projects, aligning them with our business development strategies.
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Testing Support: Help develop test cases and participate in User Acceptance Testing (UAT) to ensure the final product aligns with initial requirements.
Data Analysis: Use tools like Excel or basic SQL to analyze data patterns and support decision-making.
Assist the corporate secretarial team with basic document preparation, client file updates, statutory records, and other administrative support tasks.
Assist the accounting team with basic data entry, document checking, invoice sorting, and maintaining supporting records.
Support credit control activities, including following up with clients on outstanding payments, sending reminders, and updating payment status to supervisors.
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