IT Application Support
Retail Management Software
LAN/WAN Networking
IT Troubleshooting & Problem Solving
Router & Internet Connectivity Troubleshooting
Maintain IT asset inventory, technical documentation, and incident logs.
Ensure compliance with IT policies, procedures, and security best practices.
Support business-related technology projects, including advertising systems, card payment terminals, DuitNow, e-wallet integrations, and other digital initiatives.
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• Maintain real-time documentation of field activities, terminal serial numbers, and merchant sign-offs using Field Service Management (FSM) tracking tools.
• Provide brief onsite training to merchants on basic terminal operations and escalate backend network issues to the Terminal Management Unit (TMU).
• Maintain real-time documentation of field activities, terminal serial numbers, and merchant sign-offs using Field Service Management (FSM) tracking tools.
• Provide brief onsite training to merchants on basic terminal operations and escalate backend network issues to the Terminal Management Unit (TMU).
• Maintain real-time documentation of field activities, terminal serial numbers, and merchant sign-offs using Field Service Management (FSM) tracking tools.
• Provide brief onsite training to merchants on basic terminal operations and escalate backend network issues to the Terminal Management Unit (TMU).
• Maintain real-time documentation of field activities, terminal serial numbers, and merchant sign-offs using Field Service Management (FSM) tracking tools.
• Provide brief onsite training to merchants on basic terminal operations and escalate backend network issues to the Terminal Management Unit (TMU).
• Maintain real-time documentation of field activities, terminal serial numbers, and merchant sign-offs using Field Service Management (FSM) tracking tools.
• Provide brief onsite training to merchants on basic terminal operations and escalate backend network issues to the Terminal Management Unit (TMU).
• Maintain real-time documentation of field activities, terminal serial numbers, and merchant sign-offs using Field Service Management (FSM) tracking tools.
• Provide brief onsite training to merchants on basic terminal operations and escalate backend network issues to the Terminal Management Unit (TMU).