Maintain operational stability and platform resilience by leading SRE and monitoring standards, handling incident escalation and root cause analysis, and optimizing performance, uptime, and reliability.
Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.
Complete front-end and back-end data joint debugging, interface encapsulation, data verification and exception handling. Follow web development standards and best practices to ensure system performance, data security and page accessibility, and realize cross-browser and cross-device compatibility for all scenarios.
Leading engineer role for all global contact center applications; including - cloud providers, internal/external infrastructure, telephone providers, interaction recording, workforce management, reporting, session border controllers, and integrated equipment, devices, and infrastructure.
Build evaluation harnesses that measure output quality, faithfulness, hallucination rate, latency, and cost across model versions and prompt changes — governing whether AI features ship or roll back.
Gain hands-on experience building applications using modern AI-driven software engineering practices, including Generative AI, Agentic AI, and AI-assisted development workflows.
Leading engineer role for all global contact center applications; including - cloud providers, internal/external infrastructure, telephone providers, interaction recording, workforce management, reporting, session border controllers, and integrated equipment, devices, and infrastructure.