Field Engagement & Network Expansion: Conduct regular on-site customer visits to drive sell-through, strengthen existing relationships, and expand the local sales and service network.
Market Intelligence: Gather and analyse market insights, including retail landscape data, competitor activities, and vehicle registration trends by segment, to support strategic decision-making.
Customer Advisory: Provide consultative support to customers, enhancing their service standards and operational efficiency to build long-term loyalty.
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Accurately document service details, respond to customer inquiries and complaints, and follow up on pending services or unresolved issues to maintain high customer satisfaction.
Supervise the quality of completed work, conduct final vehicle inspections, and manage proper handover to customers.
Perform daily opening and closing tasks, including answering phone calls, handling walk-in customers, and processing payments.
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Accurately document service details, respond to customer inquiries and complaints, and follow up on pending services or unresolved issues to maintain high customer satisfaction.
Supervise the quality of completed work, conduct final vehicle inspections, and manage proper handover to customers.
Perform daily opening and closing tasks, including answering phone calls, handling walk-in customers, and processing payments.
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Cultivate a customer-first reputation by keeping PROTON sales standards consistent at every touchpoint.
Ready to turn showroom traffic into happy owners? If you enjoy hands-on leadership, working with us at PESAT CTM SDN BHD means joining a local Proton dealership focused on clear customer experience and reliable aftersales for the Kuantan community.
You will build and scale a high-performing showroom sales engine, leading and coaching the sales team to reach monthly and annual vehicle targets. You will coordinate closely with marketing and operations, maintain PROTON sales process standards, and ensure each customer leaves confident in their purchase.
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Build deep product knowledge by tracking model specifications, promotions and market trends so you can give customers practical, confident advice.
Position yourself for career growth by meeting targets, supporting promotional campaigns and taking ownership of showroom responsibilities that lead to future leadership roles.
Develop transferable skills in office systems and stock control to support future retail or operations roles.
Join us at Gene Advance Sdn Bhd — where practical bike care meets friendly service.
We are a hands-on automotive retail team focused on helping customers find the right items and services while keeping our store running smoothly. Working with us at Gene Advance Sdn Bhd means being part of a small team that values clear communication, reliable processes, and a practical approach to everyday retail challenges.
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