Confidential Information Handling:Handle sensitive and confidential information with utmost discretion and always maintain high level of confidentiality. Prepare, review and maintain confidential documents, contracts, and agreement. Implement and maintain effective document management systems for efficient storage and retrieval of information.
Relationship Management:Build and maintain positive working relationships with internal and stakeholders. Serve as a liaison between CEO’s office and other departments, teams, and external partners. Coordinate with the executive team to foster cross-functional collaboration and information sharing.
Special Project and Initiatives:Support the CEO in various special projects and initiatives by conducting research, preparing presentations and providing assistance as required. Monitor project timelines and deliverables, ensuring tasks are completed on schedule.
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Accurately document service details, respond to customer inquiries and complaints, and follow up on pending services or unresolved issues to maintain high customer satisfaction.
Supervise the quality of completed work, conduct final vehicle inspections, and manage proper handover to customers.
Perform daily opening and closing tasks, including answering phone calls, handling walk-in customers, and processing payments.
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