After-Sales Service Strategy
Team Leadership
Service Operations Management
Conflict Resolution
Problem-Solving
Customer Support
Customer Relationship Management (CRM)
To circulate HMSB information to all related member
To assist in the inventory control and storage activities such as plan service parts order, checking inventory level, update record, prepare report required by the principal and filing
Responsible for receiving and storage operation as well as ensuring integrity of stock inventory
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Develop workshop ownership by keeping tools and records organised and helping improve daily processes that speed up service delivery.
Ready to get hands-on with motorcycles and big bikes in a workshop that cares about craft and rider safety? Join us working with us at Hiap Aik Star Motosports Sdn Bhd, where we service a variety of models and take pride in clear communication with customers. Expect a practical, supportive environment where accurate repairs matter every day.
In this role you will build reliable, road-ready bikes from diagnosis through final road test. You will develop and refine service routines, improve turnaround times, and help grow our workshop capability by applying solid diagnostic methods and consistent quality checks. Success means accurate first-time repairs, thorough records, and satisfied riders leaving our bay.
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Build deep product knowledge by tracking model specifications, promotions and market trends so you can give customers practical, confident advice.
Position yourself for career growth by meeting targets, supporting promotional campaigns and taking ownership of showroom responsibilities that lead to future leadership roles.