Field Engagement & Network Expansion: Conduct regular on-site customer visits to drive sell-through, strengthen existing relationships, and expand the local sales and service network.
Market Intelligence: Gather and analyse market insights, including retail landscape data, competitor activities, and vehicle registration trends by segment, to support strategic decision-making.
Customer Advisory: Provide consultative support to customers, enhancing their service standards and operational efficiency to build long-term loyalty.
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Ensure repair and service jobs are performed within time frame (promise time) indicated in Repair
Order (RO) to ensure timely completion of repairs and delivery to customer and if delay should inform Service Advisor (SA) in advance for promise time revision with customers.
Perform quality control check on vehicles to ensure service quality reflecting Nissan brand image.
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Field Engagement & Network Expansion: Conduct regular on-site customer visits to drive sell-through, strengthen existing relationships, and expand the local sales and service network.
Market Intelligence: Gather and analyse market insights, including retail landscape data, competitor activities, and vehicle registration trends by segment, to support strategic decision-making.
Customer Advisory: Provide consultative support to customers, enhancing their service standards and operational efficiency to build long-term loyalty.
...
Prepare official letters, presentations, reports on Government & Corporate Sales operations, including budget monitoring, budget utilization, incentive schemes and payment to dealers.
Responsible for monitoring EV business trends including identifying market trends and making recommendations for business improvement.
Ensure product, soft skills, sales training to dealers for optimization of retail potential.
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