Develop tooling and diagnostic subsystems to monitor vehicle health and troubleshoot system-level issues.
Participate in on-site deployments to calibrate, test, and resolve architectural or performance bottlenecks in real-world industrial facilities.
Act as the primary owner for MCU boards (such as STM32-based), ensuring robust firmware performance and communication between the Industrial PC (IPC) and the base machine.
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Systems integration: Connect the agent to client telephony, CRM, data feeds and messaging channels. Read API documentation and make systems work together without waiting for a fully specified ticket.
Customer-facing technical translation: Work with non-technical operations and CX teams to turn ambiguous needs into working configurations, manage expectations and build trust.
AI-leveraged build speed: Use AI tooling and agents to configure, test and ship quickly — prioritising production outcomes and iterative improvement.
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You collaborate with engineers, other designers and lead designer to share information, ensure that the design intent is understood and resolve design conflicts.
You are responsible for planning and completing activities and deliverables within the agreed time frame as well as for ensuring system interfaces.
You escalate unresolved issues to the lead designer/engineer to minimize the delays in deliverables, understanding how the assigned tasks fit within the project schedule and affect other stakeholders in meeting deadlines.
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