Enforce best practices for infrastructure-as-code (IaC) security and system resiliency.
Experience in setting up, maintaining, and monitoring Azure services such as Virtual Machine, Manage Disk, Azure SQL, Load Balancer, Application Gateway, etc.
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Release Gating & Triage: Gate releases on eval results; triage failures to root cause (model, retrieval, prompt, test, or infrastructure) and route to the right owner.
Guardrails & Security: Design and enforce guardrail tests (prompt injection, data leakage, out-of-scope behavior) with zero tolerance for breaches.
Experience: 5+ years of hands-on experience in Software Quality Assurance, test automation, and release management.
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Plan, develop, integrate, and automate application and operating system tasks through an automated batch scheduler (e.g. BMC Control-M) with focus on efficiency and automation.
Responsible for creating reference architectures, best practices and procedures and will setup, monitor and schedule batch jobs across multiple applications and operating systems.
Working on request based on the service request (SR) or change request (CR) from Singtel customer/stakeholder or SA.
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Android Platform & Device Debugging: Support failure analysis across Android phone-side software, system/privileged services, platform or vendor/device layers, backend/simulator, eSIM/eSE firmware, hardware/lab setup, and test scripts.
Tool & Framework Assessment: Evaluate and recommend practical tools, frameworks, simulators, and lab automation approaches based on capability, maintainability, integration effort, cost, and licensing.
Process, Quality & Compliance: Introduce shift-left, risk-based testing, automated regression/smoke suites, traceability (requirements -> tests -> defects), quality gates, and audit-ready evidence for applicable GSMA, GlobalPlatform/OMAPI, ISO smart card, and Common Criteria expectations
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Take ownership of technical solutions, ensuring successful implementation within customer projects, and utilize specialist knowledge to tackle complex network design and configuration challenges.
Bachelor's or Master's degree in Computer Science, Electrical Engineering, Telecommunications, or equivalent, with a range of 1 to 7 years experience
High motivation to work with access network technologies and products, and technical work experience in FTTH, GPON, P2P, OSS
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Administer and maintain Active Directory, Microsoft 365, VPN services, and endpoint security policies.
Prepare and report key operational metrics, including Mean Time to Resolution (MTTR), SLA compliance, ticket volume, and service performance.
Log, prioritize, track, and resolve IT requests through the ticketing system while ensuring compliance with established Service Level Agreements (SLAs).
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Position yourself for leadership by managing projects from qualification to delivery and by mentoring junior sales engineers as our team grows.
Develop practical commercial skills in pricing, negotiation and contract closing while maintaining technical integrity during solution design and commissioning.