Design dashboards, reports, and analytics that help customers track adoption, project performance, and operational outcomes
Support integrations between Forma and enterprise systems such as ERP platforms, BI tools, and other construction technologies using available APIs and data connectors
Conduct technical health checks, workshops, and training sessions that enable scalable platform adoption
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Collaborate cross-functionally with Sales, Renewals, Channel Partners, Support, and Services to support customer outcomes
Deliver a high-quality experience that deepens customer satisfaction and loyalty
Uncover and identify opportunities to expand customer relationships through value discovery, understanding customer workflows and strategic conversations
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