Serve as the primary technical contact for clients and stakeholders, providing clear consultation and submitting detailed service reports and recommendations.
Guide junior engineers through system setups and troubleshooting, ensuring compliance with best practices, safety standards, and operational procedures.
Diploma or degree in Audio Visual Technology, Electronics, IT, or a related discipline.
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To comply with all Workplace Safety and Health (WSH) rules and regulations when carrying out duties.
To follow the work schedule and instructions from AV Service Manager (Head of Audio). Such work schedule may include working overtime and/or working during Sundays or public holidays.
This position will also be responsible for safety, maintenance and inventory control of audio system and equipment.
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Collaborate with server-side, testing, and operations teams: formulate stress testing plans, conduct rehearsals, and handle online incident emergency response and post-mortems.
3+ years of Android/iOS/Web (one or multiple platforms) R&D experience; experience with audio/video/live streaming/IM/conference products is preferred.
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