Customer centric and excellent customer service skills;
Strong lighting abilities and knowledge of GrandMA, Advanced seamless switching experience, Camera Setup, video and data networking, LED Wall setup and programming
Customer centric and excellent customer service skills;
Strong lighting abilities and knowledge of GrandMA, Advanced seamless switching experience, Camera Setup, video and data networking, LED Wall setup and programming
What you'll be doing: - Design, implement & support cloud contact center platforms (CXone, Genesys Cloud, Asterisk-based & more) - Lead incident handling and root cause analysis across SIP, SBC, and cloud voice platforms - Own client engagements end-to-end — design, implementation, migration, post-production - Support multi-site, multi-region voice environments across data centers and cloud - Drive continuous improvement in voice stability, HA, failover, and routing design - Train and mentor voice/infrastructure team members - Manage telco vendor relationships and consolidate billing across providers
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To administer aircraft CoR, CoA and other aircraft airworthiness certificates.
To conduct surveillance of aircraft during hangar checks and at ramp to ensure compliance to CAAM, manufacturer and Company requirements and standard practices.
To vet, update and regularly review exposition, procedures manual, publications and forms to ensure its compliance with CAAM requirements and Company policies.
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