Translate technical risks into business impact and process resilience, to support decision-making at operational (engineering, maintenance, etc.) and management levels
Assess vulnerabilities, lead system hardening, and design compensating controls for ICS/SCADA platforms
Collaborate with engineering, plant, and IT security teams to integrate OT security into operational processes
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Translate complex financial data into clear, actionable insights for senior stakeholders.
Develop management reporting, dashboards, and analytical models. Liaise with SSC, bankers, tax agent, auditors, company secretary, and other external stakeholders (Gov. agents, MDEC, Customs Department, State Government, etc) on matters pertaining to finance and statutory compliance.
Lead continuous improvement initiatives across IT controlling and finance processes.
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Leader Deputy& Support: Assist leaders with daily operations, Quality Assurance (QA), audit prep, candidate selection with People& Culture (P), task distribution, and administrative management (e.g., leave requests). Step up as deputy during leader absences.
Front-Line& Escalated Support: Provide exemplary front-line support and manage complex technical, medical, and marketing-oriented customer requests across various channels (phone, written, digital solutions).
Compliance& Complaints Handling: Meticulously process product complaints and manage adverse events in strict alignment with internal quality guidelines and regulatory mandates.
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Site Organization & Merchandising: Maintain intuitive navigation, collection hierarchies, automated collection rules, cross-sells/upsells, and search functionality.
On-Page & Technical SEO: Optimize page titles, meta descriptions, URLs, internal linking structure, and image alt text across all product, collection, and landing pages.
Structured Data & AI Search Optimization: Implement product schema markup and structured data to enhance visibility in search engines and AI generative overview engine results.
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Client & Stakeholder Management: Serve as the primary point of contact for clients; communicate project progress, updates, and outcomes effectively to both technical and non-technical stakeholders.
Cost Monitoring & Reporting: Monitor project expenditures closely and proactively inform stakeholders and leadership when additional costs are anticipated or incurred beyond the agreed contract scope.
Risk Management & Problem-Solving: Identify potential project risks, develop mitigation strategies, and resolve issues proactively to keep projects on track within scope.
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Identifies potential new accounts and prepares and implements appropriate accounts penetration plans.
Monitor payment collections and ensure compliance with company policies.
Monitors the achievement of sales objectives with each major account and identifies and proposes plans for business development activities and implements plans for remedial action where necessary.
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