The Business Development Manager will drive revenue growth by promoting and selling comprehensive managed IT and cybersecurity services to enterprise and mid-market clients. This role requires a consultative sales approach, understanding client needs related to IT infrastructure, cybersecurity, cloud services, and network management. The ideal candidate will act as a trusted advisor, articulating value propositions that align with clients' digital transformation and security objectives.
You will work closely with engineers across product teams as a technical peer - understanding constraints, proposing solutions that fit how those teams work, and defining data schemas and field-level specifications that engineering teams can implement directly.
You will own the technical automation roadmap for Product Ops in deciding what to build, sequencing priorities, and balancing impact against complexity.
You will provide technical direction and coaching on problem scoping and solution design to the team.
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Develop communication tools and training material, including presentations and competitor assessments, to enable commercial teams to drive growth.
Leverage voice-of-customer, primary research, and market insights to identify unmet needs and regional differences, informing product requirements and growth opportunities.
Partner with Strategic Marketing to identify underserved segments, applications, and adjacent markets to expand portfolio relevance.
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Field Engagement & Network Expansion: Conduct regular on-site customer visits to drive sell-through, strengthen existing relationships, and expand the local sales and service network.
Market Intelligence: Gather and analyse market insights, including retail landscape data, competitor activities, and vehicle registration trends by segment, to support strategic decision-making.
Customer Advisory: Provide consultative support to customers, enhancing their service standards and operational efficiency to build long-term loyalty.
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Candidates should possess effective Communication skills to collaborate with multidisciplinary teams, engage with clients, and present technical information clearly.
Relevant experience with IoT platforms, industrial automation, building management systems (BMS), or energy management solutions is beneficial.
A diploma or degree in Electrical Engineering, Mechatronics, Instrumentation, or a related field is preferred, along with proficiency in basic networking and familiarity with cloud-based data analytics.
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Familiarity with foreign trade practices and customer service procedures.Strong sense of responsibility, customer orientation, and attention to detail.
Ability to manage routine operations independently and escalate issues appropriately