Provide clear and comprehensive pass-down information to relevant stakeholders, ensuring effective follow-up on machine status and continuity of customer support operations.
Prepare comprehensive firmware/software documentation by converting software and interface requirements into clear and concise development specifications.
Collaborate effectively with customers, shipyard personnel, vessel crews, subcontractors and internal stakeholders to resolve technical issues and support project execution.
Assist in conducting site inspections, capturing progress data using digital forms, photographs, and checklists, and updating the central project management system.
You will identify and resolve electrical or mechanical problems with minimal assistance and develop potential sales and business opportunities through customer knowledge.