Monitor and improve transporter SLA performance (on-time delivery, damage/loss rates, responsiveness) and drive corrective actions with underperforming providers.
Own the transport cost and SLA performance tracker, and benchmark transporters against each other and against market rates.
Conduct feasibility and cost-benefit analysis on owning a dedicated truck fleet versus outsourcing transport, and present recommendations to management....
Own the transport cost and SLA performance tracker, and benchmark transporters against each other and against market rates.
Conduct feasibility and cost-benefit analysis on owning a dedicated truck fleet versus outsourcing transport, and present recommendations to management.
Coordinate with country Operation PICs to align transport changes with warehouse and outbound operations....
Monitor and improve transporter SLA performance (on-time delivery, damage/loss rates, responsiveness) and drive corrective actions with underperforming providers.
Own the transport cost and SLA performance tracker, and benchmark transporters against each other and against market rates.
Conduct feasibility and cost-benefit analysis on owning a dedicated truck fleet versus outsourcing transport, and present recommendations to management....
To provide administrative support to the Operations Manager in managing daily operational matters, including documentation, record keeping, staff coordination, preparation of reports, scheduling, correspondence, and follow-up on administrative matters. The position assists in ensuring proper documentation and smooth coordination between the Operations Manager, outlets, and relevant departments.
Lead the Customer Operations team and serve as the overall owner of customer experience, service excellence, and end-to-end Order-to-Cash (O2C) operations.
Oversee customer onboarding, customer master data management, contract administration, and pricing governance to ensure accurate and timely customer setup.
Own customer experience throughout the O2C process by ensuring seamless order fulfilment, proactive communication, and effective issue resolution....
Manage, coach and develop a small team, setting clear objectives and performance expectations while building a culture of ownership, problem-solving and continuous improvement.
Work closely with Commercial, Product, Technology and Customer Experience teams to support new products, partner initiatives and operational projects, ensuring operational requirements are considered and improvements are delivered effectively.
Minimum qualification of Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Business, Operations or a related discipline is required,...
Identify operational and process gaps in distributors' daily operations, recommend improvements, resolve operational issues, and monitor the effectiveness of corrective actions.
Lead regular meetings with distributors to strengthen business relationships, build trust, and implement action plans to improve technical, warranty, spare parts, and service operations performance.
Analyse monthly throughputs and prolonged Vehicle Off Road (VOR) records to identify trends and develop effective improvement plans and countermeasures with distributors....
Financial Analysis & CRM Insights: Conduct financial modeling, margin analysis, and pipeline tracking by CRM to deliver data-driven insights for negotiations and sales forecasting.
Contracting and Compliance: Review contract documentation to ensure total compliance with company policies, accurate revenue recognition and agreement.
Performance Monitoring: Implement tracking mechanisms to ensure closed deals achieve projected financial targets, identifying variances and optimization opportunities....
New plant commissioning — machine set-up, layout, process validation for our new production unit
Lead and develop a team of supervisors and executives; be the go-to person for the factory when the Directors are away
Minimum 5 years in production / operations management in a certified (GMP / HACCP / ISO 22000 / Halal) health supplement, health food or food manufacturing plant...
Manage, coach and develop a small team, setting clear objectives and performance expectations while building a culture of ownership, problem-solving and continuous improvement.
Work closely with Commercial, Product, Technology and Customer Experience teams to support new products, partner initiatives and operational projects, ensuring operational requirements are considered and improvements are delivered effectively.
Minimum qualification of Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Business, Operations or a related discipline is required,...
Floor Decision-Maker: Serve as the authoritative operational decision-maker on the plant floor, resolving line bottlenecks, resource imbalances, and process snags proactively.
Master Scheduling: Translate sales demand and commercial orders into executable weekly and monthly production schedules (allocating machine hours, line tooling, batch sizing, manpower shifts, and rostered runs).
Yield & Waste Containment: Track and optimize batch yield, raw material variance, and packaging scrap day by day, driving down unplanned downtime and keeping overtime well-planned....