Undertake robust and deep analysis of policy and regulatory issues involving scams in the telecom and media sectors in the short to medium term. Obtain multiple perspectives from internal and external stakeholders in order to develop robust and sound policy recommendations
Work closely with other government agencies and Industry to ensure that mitigation measures against scam calls and messages are implemented and effective.
Play an advisory role to other business units within IMDA regarding existing policy positions and new areas of policy work in the telecom and media space for scams.
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Staff Handling (Employee Lifecycle): Manage all employee lifecycle administration from pre-onboarding to exit, including employment contracts, personnel file management, probation reviews, internal transfers, and offboarding formalities.
Employee Relations: Serve as the primary point of contact for employee inquiries and grievances; handle sensitive cases professionally, ensuring compliance with company policies and the Hong Kong Employment Ordinance.
Performance & Probation Management: Coordinate probationary reviews and performance appraisal cycles; guide managers and staff through performance improvement or confirmation processes.
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