Maintain comprehensive documentation of system/application configurations and end user workflows, as well as perform regular user access matrix reviews with Clinic POCs.
You will have responsibility for the operational and commercial performance of the FAS contract, building and nurturing the relationship with FAS, delivering the Hawk-Eye Guarantee, and supporting other regional and global projects. You will create an amazing work environment for your team and lead with integrity, enthusiasm and passion at all times.
Identify operational and process gaps in distributors' daily operations, recommend improvements, resolve operational issues, and monitor the effectiveness of corrective actions.