Manage a Record to Report (R2R) team and oversee the Record to Report which specialise in posting general ledger related entries (i.e. payroll, accruals, prepayments, bank etc.), financial close process and issuance of financial statements.
Ensure the team are able to meet the monthly closing timeline, ensure completeness and accuracy for all activities or transactions posted by the team members
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Proficient in English and Bahasa Malaysia, with excellent communication and interpersonal skills
Candidates with varying levels of experience or different qualifications are encouraged to apply as suitable opportunities within the company may also be considered.
What You'll Do: Oversee daily operations and ensure high-quality service delivery. Analyze performance metrics to identify areas for improvement. Collaborate with cross-functional teams to enhance service offerings. ️ Mentor and develop staff to achieve their professional goals. Implement best practices in service management and operational efficiency. Drive initiatives that align with corporate objectives and customer satisfaction.
What We're Looking For: Extensive experience in service management with a focus on operational excellence. Strong leadership skills with the ability to inspire teams. Excellent analytical and problem-solving capabilities. Proven track record of improving service quality and efficiency. Exceptional communication skills, both verbal and written. Ability to work collaboratively in a fast-paced environment.
Ready to make an impact? Apply now and let's grow together!
Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team
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Manage cash flow planning and liquidity requirements, prepare financial analyses and funding proposals and ensure sufficient working capital for operations.
Monitor and analyze profit margins, proactively review and revise budgets where necessary, provide timely reports and recommendations and maintain profitability within approved thresholds.
Person-in-charge to review and ensure timely SST submission in a monthly basis.
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Minimum five years of relevant experience in food safety, quality assurance, quality control, laboratory operations or manufacturing quality, preferably within the oils and fats or food manufacturing industry.
Experience in audits, certification support, customer complaint handling, root cause analysis, corrective action follow-up and regulatory or customer requirement review.
Exposure to laboratory data, proficiency testing, LIMS, Power BI, Excel, Minitab or similar analytical/reporting tools will be an added advantage.
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Coordinate and monitor Performance Improvement Plan (PIP) cases for non-confirmed and underperforming employees, ensuring timely follow-up, proper documentation and adherence to established procedures.
Liaise and coordinate with relevant external agencies and authorities, including the Labour Department, Industrial Relations Department and other statutory bodies on employment-related matters.
Support the development, review, implementation and maintenance of HR policies, procedures, guidelines and Terms & Conditions of Service to ensure compliance with regulatory requirements, labour laws and organisational needs.
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Oversee the local training calendar in partnership with CARSOME Academy, ensuring full department coverage across the cluster and resolving venue/logistics issues independently.
Oversee resolution of HR generalist queries (leave, claims, HRMS-related matters) for the region, handling complex or escalated cases independently and knowing when to loop in central HR.
Own the end-to-end onboarding experience for new joiners across the region, ensuring a consistent standard across all branches in the cluster.
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Prepare regulatory reports, including Bank Negara Malaysia (BNM) reporting and ensure compliance with applicable regulatory requirements.
Coordinate statutory audits, tax matters, and group reporting requirements.
Support the Finance Manager in driving finance process improvements, automation initiatives and system enhancements to improve operational efficiency, strengthen internal controls, and enhance reporting accuracy.
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Collaborate with cross-functional teams, including local import team, legal departments HQ purchasers team, etc. to align product compliance efforts with business goals.
Develop and maintain databases accurately with up-to-date records of product compliance activities and documentation.
Prepare compliance reports for management and regulatory authorities as required.
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