Monitor and manage any emails, working withrelevant departments, to resolve issues that could delay customer contract ororder fulfillment
Identify, analyze, and resolve errors related to customer’sinquiries, collaborating with internal teams to implement corrective actionsand prevent recurrence
Proactively identify opportunities to improvecustomer experience and provide feedback to relevant departments
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Keeping up to date with regulatory requirements and providing general advice on company secretarial matters for the clients compliance with all regulatory requirements;
Checking with and attending to the Companies Commission of Malaysia and other authorities in connection with company secretarial matters;
Assisting with the incorporation of new companies;
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Collaborate with affiliates on localized inputs, system rollouts, and user enablement via standard platforms like Cornerstone.
Identify operational bottlenecks to provide continuous feedback and drive process standardization, automation, and workflow optimization.
You hold a BSc/MSc degree (desirable in Digital Marketing, IT, Communication, or Business) with 1–3 years of digital operations or shared services experience.
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We are looking for a creative, proactive and trend-aware Social Media Manager to take ownership of the social media presence of two technology products: Gotcha and FlowScan.
Gotcha is a personal safety wearable and mobile app that securely captures photo evidence and connects users with their private Trusted Circle.
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Monitor the sales administration workflow to ensure timely and accurate processing.
Ensure sales transactions are processed in accordance with company policies and approved procedures.
Ensure sales are converted within the stipulated SOP timeframe, with all required information accurately and completely captured in the system prior to handover of the file to the Credit Control Department
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