Shift Leadership: Lead by example by working shifts, including weekends and public holidays, to support your teams during peak business periods.
P&L Management: Responsible for the collective Profit and Loss of your assigned stores. You must drive cost-management initiatives and labor efficiency across the area.
Sales Growth: Analyze regional data to identify trends, implementing local marketing and operational strategies to hit and exceed sales targets.
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Monitor and manage inventory levels to ensure that stores have sufficient stock levels to meet customer demand
Hire, train, and manage the performance of store managers and staff within the assigned area
Conduct regular performance evaluations and provide coaching and feedback to store managers and staff to improve performance and address any issues
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Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
Process payments by totaling purchases; processing cash or other credit cards
Must also be able to deal with customer refunds courteously and professionally
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Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
Process payments by totaling purchases; processing cash or other credit cards
Must also be able to deal with customer refunds courteously and professionally
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Key liaison officer between HQ and outlets in translating clear, precise, understandable information, objectives and directives to assigned team members
Steward of daily operation tasks in ensuring outlet managers prompt and responsible submission of stock ordering, duty roasters, sales deposits and required administrative documents
Act as first responder to customers feedbacks/complains and service recovery procedures
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Take on HR roles such as coaching restaurant managers and being more involved with HQ on the training needs of restaurant staff to achieve their full potential.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with team members, customers, and other stakeholders.
Strong analytical and problem-solving skills, with the ability to analyze financial and operational data to identify areas for improvement and develop solutions.
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Take on HR roles such as coaching restaurant managers and being more involved with HQ on the training needs of restaurant staff to achieve their full potential.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with team members, customers, and other stakeholders.
Strong analytical and problem-solving skills, with the ability to analyze financial and operational data to identify areas for improvement and develop solutions.
...
Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
Process payments by totaling purchases; processing cash or other credit cards
Must also be able to deal with customer refunds courteously and professionally
...
Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
Process payments by totaling purchases; processing cash or other credit cards
Must also be able to deal with customer refunds courteously and professionally
...
Monitor key business performance indicators across stores, identify trends, and provide data-driven insights and actionable recommendations to Store Managers for continuous improvement.
Partner with HR on workforce planning, succession planning, talent development, and retention of high-performing retail staff.
Support manpower planning, staffing strategies, and scheduling to ensure optimal store coverage and operational efficiency.
...
Monitor key business performance indicators across stores, identify trends, and provide data-driven insights and actionable recommendations to Store Managers for continuous improvement.
Partner with HR on workforce planning, succession planning, talent development, and retention of high-performing retail staff.
Support manpower planning, staffing strategies, and scheduling to ensure optimal store coverage and operational efficiency.
...