Develop business potential by planning and implementing tactical sales & marketing strategies, setting team goals and direction in order to achieve targets;
Manage sales performance and closely track and monitor each CBM’s performance to achieve their individual sales targets;
Continuously provide coaching, guidance and training to CBM to improve staff competencies;
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Maintains positive guest and colleague interactions with good working relationships.
Assists the Housekeeping Manager to maximise employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
Assists Housekeeping Manager to ensure that Housekeeping operates with the lowest possible cost structure while also delivering on the brand promise to the guest, proactively managing costs based on key performance indicators.
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