Resource Optimization: Allocate capacity dynamically across features, bug remediation, and technical debt reduction based on sprint burn rates and business priorities.
Document customer issues in detail, including symptoms, troubleshooting steps, system conditions, replication procedures, root-cause findings, and resolutions.
Provide clear and practical remediation guidance for vulnerabilities including SQL injection, Cross-Site Scripting (XSS), authentication flaws, insecure direct object references, weak encryption, insecure configuration, vulnerable components, and missing logging.
Develop, review, and document technical specifications to ensure completeness. This includes database schema designs, integration specifications, development and deployment procedures, and configurations.
System Monitoring: Proactively monitor application performance, database health, and automated end-of-day batch processing to identify and resolve bottlenecks.