100+ Application Support Jobs in Wp Kuala Lumpur - September 2026 - High Salaries

Showing 107 jobs results for "application support" in Wp Kuala Lumpur
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KL City

  • Perform incident triage, initial troubleshooting, and first-contact resolution based on established SOPs.
  • Ensure tickets contain complete and accurate information to support further investigation.
  • Bachelor’s Degree in Computer Science, Information Systems, or equivalent experience. ...
Posted
a month ago

KL City

  • Communicate clearly with customers, provide updates and propose interim workarounds where necessary.
  • Monitor support SLAs and ensure tickets are properly followed up and closed.
  • Document incidents, solutions, FAQs and recurring issues. ...
Posted
20 days ago

KL City

  • Monitor system performance, usage, and security alerts.
  • Troubleshoot and resolve software, application, and configuration issues.
  • Maintain logs and documentation of issues, resolutions, and system changes. ...
Posted
15 days ago

KL City

  • Perform minor configuration changes, data corrections and operational support activities in accordance with procedures and change-management controls.
  • Coordinate complex defects and platform issues with Level 3 support, Veeva support and other vendors.
  • Support releases through regression testing, deployment validation and post-release support. ...
Posted
3 days ago

KL City

  • · Phone support and log customer(s) queries and issues.
  • · Conduct on-site Requirement Study, compile Requirement Study file and prepare Gap Analysis Report.
  • · Conduct on-site training for end-users. ...
Posted
11 days ago

KL City

  • Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions.
  • System Maintenance & Updates:
  • Monitor application performance, ensuring optimal functionality and uptime. ...
Posted
10 days ago

KL City

  • Assists users in understanding & interpreting user requirements, coordinating with relevant parties in business specifications gathering & documentation and liaising with PMO/GITI/GITS/SME in technical solution development.
  • Implementation, support and maintenance of applications assigned
  • Responsible for system analysis, system design, application development, report generation, amendment and enhancement for applications assigned ...
Posted
16 days ago

KL City

  • · Phone support and log customer(s) queries and issues.
  • · Conduct on-site Requirement Study, compile Requirement Study file and prepare Gap Analysis Report.
  • · Conduct on-site training for end-users. ...
Posted
a month ago

KL City

  • Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions.
  • System Maintenance & Updates:
  • Monitor application performance, ensuring optimal functionality and uptime. ...
Posted
a month ago

KL City

  • WAM & OPI Application Maintenance/Production Support
  • support Junior L2 (3-5 years)
  • Axway API Manager, API Gateway & Inhouse Java Microservices Solution ...
Posted
a month ago

KL City

  • · To perform second level troubleshooting / analysis on application reported issue
  • · To attend to cases reported on system in timely manner
  • · Communicate to user / Call Center / Developer on reported issue ...
Posted
4 days ago

Dexian Asia Pacific

KL City

  • Experience in creating, managing, and implementing Azure Policies.
  • Knowledge of Azure Policy Definitions (Custom and Built-in), Initiatives, Assignments, Exemptions and Policy Effects.
  • Knowledge of Azure Policy Compliance Management and Remediation (Auto and Manual). ...
Posted
11 days ago

KL City

  • Perform perfective maintenance to improve application efficiency, usability, performance and user experience.
  • Perform adaptive maintenance to ensure application compatibility with changes in technology environment, platforms, operating systems, third-party software and ICT security requirements.
  • Conduct user acceptance testing (UAT) together with the relevant stakeholders after maintenance activities. ...
Posted
11 days ago

KL City

  • Work Mode: Work from Office
  • This role requires close collaboration with development, infrastructure, database, and business teams to maintain high service levels and minimize operational disruptions.Key Responsibilities: Provide L3 production support for Core Banking applications running on the AS400 platform. Investigate, troubleshoot, and resolve complex production incidents within agreed SLAs. Perform root cause analysis (RCA) and implement permanent solutions to prevent recurring issues. Analyze application logs, system performance, and database issues to identify production bottlenecks. Support incident, problem, and change management processes in accordance with ITIL best practices. Develop and deploy application fixes, patches, and enhancements when required. Collaborate with development, infrastructure, and database teams during production deployments and releases. Execute production health checks, monitoring activities, and proactive maintenance tasks. Create and maintain technical documentation, support runbooks, and knowledge base articles. Participate in on-call support and provide after-hours support during critical incidents or planned releases. Work closely with business users and stakeholders to ensure timely resolution of production issues. Required Skills: 6-9 years of experience in Application Production Support with at least 3 years in L3 support. Strong experience supporting Core Banking applications on the AS400 platform. Hands-on experience in the Investment & Wealth domain. Proficiency in .NET and SQL development and troubleshooting. Strong experience with Microsoft SQL Server, including query optimization and performance tuning. Experience working in Windows/Open Systems environments. Strong debugging, troubleshooting, and root cause analysis skills. Good understanding of production support processes, incident management, and release management. Excellent analytical, communication, and stakeholder management skills. Ability to work independently in a fast-paced, mission-critical production environment. Nice-to-Have Skills: Experience in Wealth Management applications and business processes. Familiarity with ITIL framework and service management tools. Experience with application monitoring and production support tools. Knowledge of banking operations, investment products, and financial services. Experience supporting high-availability enterprise banking systems. Exposure to automation or scripting for operational support tasks.
Posted
20 days ago

ISI Emerging Markets Group

KL City

Posted
20 days ago

KL City

  • Effectively managing client expectations and escalating when appropriate
  • Ensuring quality of case handling, paying particular attention to communication, timely responses, and specific care for sensitive customers
  • Troubleshoot and resolve all assigned incidents for the Tradshift Platform according to established KPIs ...
Posted
24 days ago

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