Assess and document operational, financial and user impact so that issues are prioritised by impact, urgency, deadlines and risk, not ticket volume alone.
Assess and document operational, financial and user impact so that issues are prioritised by impact, urgency, deadlines and risk, not ticket volume alone.
This is a technical role based in our Singapore Downtown office. You will support our global client base and work aspart of a global team, where communication is key – both with clients and with colleagues across multiple teams and time zones.
Minimum 3 years of hands-on experience in resolving production defects in an application support, L2/L3 or run engineering role on systems with real users and real consequences.
You will work with the very latest technology in low-latency trade execution across Global Exchanges, maintaining Linux server and Windows client applications across our global distributed architecture in both proprietary private cloud and public cloud environments.