Challenge solution decisions where required and document governance recommendations with clear rationale, risks, benefits, exceptions, and conditions for approval.
Build! Always listen to customer feedback, have a bias towards implementing requested features yourself, and advocate for the customers’ needs with the rest of the team
Stakeholder & Vendor Collaboration: Coordinate with business analysts, clients, and testing managers to drive functional alignment, verify SIT/UAT/performance testing, and deliver high-quality technical results.
1、Client Technical Support & Problem Solving: Serve as the primary technical contact for key regional and global merchants. Independently investigate, troubleshoot, and resolve complex API/H5 integration issues, transaction failures, and business queries.