Prioritise and manage change requests, enhancements, automation initiatives and sprint backlogs based on business value, operational urgency and resource availability.
Professional Training& Capability Building: Deliver structured, high-quality application training to end-users (medical technologists, researchers, and laboratory professionals). Design and conduct application enablement training for distributor partners to elevate overall service standards. Plan and execute internal On-the-Job Training (OJT) programs to mentor new team members and share best practices.
Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
Own and develop holistic solution at a plant-wide level for complex and extended scope projects. Manage technical integration of the solution and manage interfaces for Extended Scope.
Collaboration: Work closely with cross-functional teams, including those from the areas of infrastructure and cybersecurity, to ensure successful project delivery.
Methodology adoption and best practices: Gain a deep understanding of the design methodologies utilized within the Infineon Design System. Assist project teams in adopting these methodologies and facilitate the sharing of best practices across different business lines. Actively contribute to the knowledge base by sharing insights and experiences to enhance overall efficiency and effectiveness.
Maintaining the software system: The Application Support Engineer is responsible for ensuring the software system’s smooth functioning, including day to day jobs, performing upgrades and maintenance tasks, performance monitoring, and maintaining security standards.
Stay current with emerging technologies and proactively introduce modern engineering capabilities (microservices, containerization, APIs, DevSecOps, data engineering practices, etc.).