Execution of Strategic Mandates: Translate directions, strategic priorities and Board mandates from the Board of Directors and executive leadership into actionable operational plans and multi-year AI roadmaps.
Monitoring and Performance: Monitor live agents through platform logs, report breaches to the assurance lead and relevant business owners, and track platform availability, costs, reuse and human supervision requirements.
Business Enablement: Empower business teams to design, build, operate and improve their own AI agents through training, technical guidance, design clinics and reusable examples. Ensure business teams retain ownership of their solutions.
Vendor & Stakeholder Management: Serve as the primary point of contact for external development vendors, aligning product scope, priorities and delivery expectations with internal stakeholders across leadership, coaching, People & Organisation (P&O),and IT teams.
Integrate software engineering, quality assurance, devsecops, and mlops frameworks, guidelines and processes taking into account industry best practices, into software development activities.
Champion product improvements: Gather frontline feedback, document requirements and partner with product and engineering to shape the roadmap. Advocate for the user while staying pragmatic about technical and commercial constraints.
Working RequirementsFully onsite at Menara Sentral RAC, Kuala Lumpur.Independent contractor arrangement; EPF and SOCSO contributions are self-managed.Able to work with cross-functional teams on AI development, integration, testing, and deployment.
Solution Guidance & Quality Assurance: Partner with solution architects and engineering leads to shape designs (batch/stream, APIs, real-time scoring, vector stores/RAG, feature pipelines) and assure conformance to blueprint pre‑build, during build, and pre‑go‑live.
AI-Enabled Application Development: Build and maintain software applications that integrate AI and machine learning capabilities into business processes.
AI Singapore (AISG) is a national AI programme launched by the National Research Foundation (NRF), Singapore, to build and anchor deep national capabilities in AI.