Data Strategy: Collaborate with Data Engineers to refine data collection processes and ensure the integrity of datasets used for modeling.
Stakeholder Communication: Translate complex technical findings into clear, concise insights for non-technical leadership to support strategic decision-making.
Experience: Minimum 3 years of proven experience in a Data Science or Quantitative Analyst role.
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Support data-related activities for the development, implementation, and administration of sales commission and incentive programs, including plans, policies, and quotas.
Ensure accuracy, consistency, and availability of commission-related data for analysis and reporting.
Collaborate with GTS and business stakeholders to support data access policies, procedures, and controls.
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Coordinate project plans, working with multiple stakeholders to test, validate, and implement process changes.
Deliver changes effectively through clear presentations, documentation, training, and stakeholder engagement.
Collaborate with change enabling teams—including Automation, Quality Assurance, Planning, NPS, Data & Analytics, Knowledge Xchange, and Learning & Development—to support delivery and measure impact after implementation.
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Assist in structuring fee arrangements that reflect the value delivered to clients;Maintain and update pricing databases, ensuring accuracy, consistency, and completeness of data;
Record and track pricing proposals, approvals, and commercial terms across internal systems;
Support compliance with internal pricing policies and approval frameworks;Track contractual obligations, including service level agreements (SLAs) and performance commitments;
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Review and streamline dunning models and escalation processes to optimize recovery outcomes, lower credit losses, and maintain high compliance standards.
Monitor critical departmental performance metrics, driving operational productivity and strict adherence to internal policies and Bank Negara Malaysia (BNM) regulations.
Lead, mentor, and build a high-performing, disciplined team of 12 collections professionals through active coaching and robust capacity management.
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