Create, implement and maintain standard operating procedures for business development systems, reporting, data quality, communications workflows and event processes.
Coordinate the preparation and distribution of client newsletters, legal alerts, invitations and other business development communications.
Support the planning, coordination and execution of firm events, sponsorships and client engagement activities, including follow-up and post-event reporting.
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Gather, organise and analyse market intelligence, competitor activity, client developments, sector trends, matter opportunities and referral patterns to support better business development decisions.
Study fee quotes, proposals, pitches and tenders that were not successful, identifying lessons learned, pricing insights, competitive themes and opportunities to improve future win rates.