Be in constant connect with Global Export control team and maintain updated lists of Designated countries with details of Listed/ Critical/ Countries of concern and classifications of Items (dual-use) and the necessary and sufficient due-diligence procedure. and keep all the stakeholders pro-actively aware.
In case where required connect with central team to fetch Risk Compliance Bureau reports for suspected entities.
Training Sales/Inside Sales team and related stakeholders on the Export Control procedure
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Manages Projects Manages project lifecycles, including project scope, resources, schedule, initiation, start-up/design, building, and deployment to see projects from beginning-to-end.
Identifies and Analyzes Solution Sales Opportunities Reviews and assesses account opportunities from within their assigned EAMs’ book of business to identify opportunities for Customer Solution's resource engagement and to support the BD sales resources.
Generates Large Scale Revenue Opportunities Monitors the revenue business plan to ensure performance metrics (e.g., quality, cost, effectiveness, etc.) are met and the return-on-investment is achieved.
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Manages Projects Manages project lifecycles, including project scope, resources, schedule, initiation, start-up/design, building, and deployment to see projects from beginning-to-end.
Identifies and Analyzes Solution Sales Opportunities Reviews and assesses account opportunities from within their assigned EAMs’ book of business to identify opportunities for Customer Solution's resource engagement and to support the BD sales resources.
Generates Large Scale Revenue Opportunities Monitors the revenue business plan to ensure performance metrics (e.g., quality, cost, effectiveness, etc.) are met and the return-on-investment is achieved.
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Root-Cause Analysis & Problem Solving: Interact directly with stakeholders to resolve data quality issues using techniques like root-cause analysis, continuously improving trust and confidence in our enterprise data products
Platform Ownership: Utilize and manage enterprise data quality and cataloging platforms (e.g., Informatica DQ, Collibra DQ, Ataccama)
Governance Alignment: Support Data Governance teams in deploying observability practices and ensuring compliance with enterprise data quality and fitness standards
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Identify opportunities to streamline business rules, policies, and operational processes to improve efficiency.
Drive harmonisation initiatives such as but not limited to billing systems, customer notifications, operational channels, and customer experience.
Analyse frontline, customer, and operational channel insights to identify gaps, pain points, and opportunities to enhance customer experience and operational effectiveness.
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Ensure information received from the local business units complies with Group standards for both financial and management reporting.
Prepare analytical review and other financial reporting deliverables for IFRS, EV, HKRBC, LCSM, HKFRS, Bermuda and management reporting.
Support Group Office and local business units on relevant Group financial reporting and analysis matters by providing timely and satisfactory response on all queries to enable business decisions.
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Manages Projects Manages project lifecycles, including project scope, resources, schedule, initiation, start-up/design, building, and deployment to see projects from beginning-to-end.
Identifies and Analyzes Solution Sales Opportunities Reviews and assesses account opportunities from within their assigned EAMs’ book of business to identify opportunities for Customer Solution's resource engagement and to support the BD sales resources.
Generates Large Scale Revenue Opportunities Monitors the revenue business plan to ensure performance metrics (e.g., quality, cost, effectiveness, etc.) are met and the return-on-investment is achieved.
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Manage and continuously enhance the Business Partner Portal to improve partner experience, communication, and access to sales and marketing resources.
Develop and maintain sales enablement tools, including sales kits, playbooks, competitive intelligence, product positioning, and marketing collateral to support Business Partners.
Develop channel marketing strategies in collaboration with the extended marketing team and sales.
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NPRA & Regulatory Compliance: Lead and coordinate product registration, notifications, and variations with the National Pharmaceutical Regulatory Agency (NPRA / KKM). Prepare, review, and organize complete regulatory dossiers (Dossier submission, Certificate of Free Sale, ingredients validation, etc.).
Stay up to date with Malaysia food and health supplement regulations, ensuring all raw materials, formulations, and labeling meet current NPRA and KKM requirements. Serve as the main point of contact for external regulatory authorities and internal teams on regulatory matters.
Quality Assurance & Quality Control (QA/QC): Oversee daily QC testing (physical, chemical, and microbiological parameters) for raw materials, packaging materials, in-process samples, and finished products. Establish, review, and maintain QA documentation, including Standard Operating Procedures (SOPs), Certificate of Analysis (CoA), Batch Production Records (BPR), and product specifications.
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Identify, assess and monitor regulatory and compliance risks, and recommend mitigation measures to address compliance gaps and emerging issues.
Engage proactively with regulators and government authorities to clarify expectations, address concerns and minimise enforcement and business disruption risks.
Manage regulatory inquiries, complaints and non-compliance matters, and escalate material risks or breaches requiring management attention.
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