Design, automate, and maintain high-impact executive dashboards in Tableau to monitor the end-to-end product lifecycle and campaign effectiveness.
Drive continuous “always-on” marketing by identifying cross-sell, upsell, and attrition opportunities through the ongoing monitoring of customer behavior.
Review and evaluate campaign and reports requests to provide structure to campaigns in order to reduce ad hoc demand and improve resource and time management.
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Assist in the preparation and agreement of final accounts, including the handling of any claims to ensure the client gets best value from works undertaken
Create estimates and cost plans for key client developments
Oversee project spend by creating valuations and cost reports, and clearly communicate variations to your team
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Work flexibly and collaborate with stakeholders across different time zones to support operational requirements.
Participate in Preferential Management meetings and support the preparation of KPI, operational, and performance reports.
Communicate with BASF customers, suppliers, and internal stakeholders to ensure FTA-related requests and documentation requirements are fulfilled in a timely manner.
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High-Severity Leadership: Excellent interpersonal ability to manage P1/P2 crises and deliver technical root-cause analyses directly to enterprise customers and accelerate L1 L2 teams
Ideal: Systems & Code Debugging skills, Strong Python coding/debugging skills, API troubleshooting, and distributed systems log analysis (Cloud Logging/Monitoring).