Luxury beauty categories (fragrances/skincare/make up) working with all the major beauty groups including LVMH (Kenzo, Givenchy, Bvlgari…), COTY (CK, Hugo Boss, Chloe, Marc Jacobs…) Interparfums (Coach, Kate Spade, Karl Lagerfeld…), Puig (Paco Rabanne, Caroline Herrera, Jean Paul Gaultier Penhaligon’s…) Shiseido (Narciso Rodriguez, Issey Miyake…) Estee Lauder (Kilian Paris, Edition des parfums Frederic Malle, Jo Malone…) Clarins…
Conduct walkthroughs and create documentation to ensure clients, administrators, and employees understand how to use the platform
Aggregate data and generate comprehensive monthly reports for corporate clients, highlighting key usage metrics like MAU, engagement statistics, medical service usage, claim categories and usage
Regularly audit client data within the system to ensure reporting accuracy
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Champion best practice across social media and act as the subject matter expert for social, advising stakeholders on channel, content and audience decisions.
Stay ahead of social trends, platform developments and emerging formats, identifying opportunities for IG to experiment, innovate and differentiate its presence.
Monitor social performance, audience behaviour and engagement trends, translating data and insights into actionable recommendations to improve content and channel effectiveness.
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