Possess a Bachelor's Degree with major in the Computer Science or equivalent field, and preferably certified in Software Testing (e.g. CSTE, CSQA, ISTQB CTFL, etc.) and familiar with software development lifecycle (SDLC), including Waterfall, Agile, and DevOps.
Develop user stories, acceptance criteria, process flows, use cases, business rules, service journeys, and technical specifications that guide delivery teams.
Architect requirements that address cross-functional challenges across business, operations, product, design, and engineering teams.
Navigate conflicting requirements between stakeholder groups and facilitate consensus without defaulting to the loudest voice or existing way of doing things.
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