Apply a risk-based approach in evaluating customer profiles and activities, escalating high-risk or suspicious cases to Compliance, and supporting decisions on account restriction, monitoring, or closure where necessary
Perform other non-screening tasks that may be assigned by line manager from time to time and ensure the effective discharge of the tasks assigned (such as process improvements in the account services workflow)
Challenge first-line operational teams constructively but rigorously; hold them accountable to regulatory standards and internal policy without becoming an operational bottleneck.