Ensure all correspondent bank inquiries and pre-transaction screening queues are resolved strictly within established Service Level Agreements (SLAs) and internal quality control standards.
Partner closely with Transaction Monitoring (TM) investigators to evaluate secondary alerts, cross-reference transactional patterns, and meticulously document all compliance actions taken.
Identify emerging risk trends and escalate high-risk cases or potential suspicious activity.
...
Measure and work towards improving team KPIs and meeting SLA-s
Build, lead and develop AML operational team with a strong sense of community
Work with other leads, product team and compliance teams to manage operational impact of changes and identify opportunities to improve the customer experience, increase automation or improve operational efficiencies
...
Measure and work towards improving team KPIs and meeting SLA-s
Build, lead and develop AML operational team with a strong sense of community
Work with other leads, product team and compliance teams to manage operational impact of changes and identify opportunities to improve the customer experience, increase automation or improve operational efficiencies
Conduct customer account searches and transactional reviews to prepare complete and accurate disclosure packages within strict Service Level Agreements (SLAs).
Maintain precise records, tracking logs, and complete audit trails for all processed requests.
High-Severity Leadership: Excellent interpersonal ability to manage P1/P2 crises and deliver technical root-cause analyses directly to enterprise customers and accelerate L1 L2 teams
Ideal: Systems & Code Debugging skills, Strong Python coding/debugging skills, API troubleshooting, and distributed systems log analysis (Cloud Logging/Monitoring).
High-Severity Leadership: Excellent interpersonal ability to manage P1/P2 crises and deliver technical root-cause analyses directly to enterprise customers and accelerate L1 L2 teams
Ideal: Systems & Code Debugging skills, Strong Python coding/debugging skills, API troubleshooting, and distributed systems log analysis (Cloud Logging/Monitoring).