Oversee and drive overall e-commerce strategy, daily operations, and GMV growth across all online platforms, including official website, Shopee, Lazada, TikTok Shop, and cross-border initiatives.
Plan, execute, and evaluate digital marketing campaigns, megaday mega-sales (11.11, 12.12, Raya, CNY, Deepavali, Year-End Sales, Christmas, etc.), product launches, and promotional vouchers tailored to the big, tall, and plus-size demographic.
Work closely with the Warehouse Supervisor and Admin teams to ensure accurate inventory levels, stock allocation, and seamless multi-channel stock sync across all marketplaces.
Manage digital ad budgets and optimize paid campaigns (Shopee Ads, Lazada Sponsored Solutions, TikTok Shop Ads, Meta Ads/Google Ads) to maximize ROAS and traffic acquisition.
Collaborate with Graphic Designers and Content Creators to produce high-converting digital assets, live stream sessions, and video content celebrating body positivity and fit-focused messaging.
Oversee online customer service standards, order fulfillment pipelines, return/exchange processing, and customer reviews/ratings across all online stores.
Monitor e-commerce KPIs (conversion rate, traffic, seller rating) and present weekly/monthly performance reports and actionable insights to senior management.
Maintain strong relationships with account managers at Shopee, Lazada, TikTok Shop, and tech solution providers to leverage platform resources, traffic support, and campaign slots.

1 Algorithm Jobs in Wp Kuala Lumpur - October 2026 - High Salaries

E-commerce Manager