As an Auxiliary Police Officer, you will be stationed at the frontlines to provide security services for airlines, contributing towards protecting modern aircraft fleets, as well as ensuring the safe transport of travelling passengers. Other ad-hoc duties include securing the safety of other vital installations in Singapore that encompass the protection assets.
As an Auxiliary Police Officer, you will be stationed at the frontlines to provide security services for airlines, contributing towards protecting modern aircraft fleets, as well as ensuring the safe transport of travelling passengers. Other ad-hoc duties include securing the safety of other vital installations in Singapore that encompass the protection assets.
Multi-Faceted Duties - Trained to be able to carry out multiple roles within the hotel such as Front Desk, At-Your-Service, Executive Club Lounge and Concierge
Front Desk Tasks - Start every stay right by swiftly checking guests in and out – take Passports, IDs, hand out room keys, and control and release safety deposit boxes; Handle cash and credit card transactions; Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay; Follow up/Action on Traces and room changes; Attending to pre-payments of future reservations
At-Your-Service - This role involves managing inbound and outbound guest communications across calls, emails, and chats with professionalism, ensuring accurate handling of wake-up calls, reservations, and guest requests while maintaining strict adherence to privacy, PCI, and security standards. It also requires the ability to log, dispatch, and follow up on guest issues until resolution. The position also entails monitoring call queues and service metrics, escalating priorities when necessary, staying updated on property events and news, and promoting upsell opportunities aligned with guest needs. Additionally, it emphasizes maintaining a clean workspace, reporting equipment or system issues promptly, and consistently applying brand etiquette and service recovery principles to deliver seamless guest experiences.
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As an Auxiliary Police Officer, you will be stationed at the frontlines to provide security services for airlines, contributing towards protecting modern aircraft fleets, as well as ensuring the safe transport of travelling passengers. Other ad-hoc duties include securing the safety of other vital installations in Singapore that encompass the protection assets.
As an Auxiliary Police Officer, you will be stationed at the frontlines to provide security services for airlines, contributing towards protecting modern aircraft fleets, as well as ensuring the safe transport of travelling passengers. Other ad-hoc duties include securing the safety of other vital installations in Singapore that encompass the protection assets.