Documentation: Maintain detailed and accurate service records, including repairs, installations, maintenance activities, and parts used. Ensure compliance with internal processes and customer agreements.
Issue Resolution: Respond promptly to customer escalations and service calls, delivering timely and effective resolutions while maintaining excellent relationships with customers.
Training & Education: Provide training to customers on proper product usage, maintenance practices, and safety protocols to extend product life and reduce the need for service requests.
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Manage and coordinate vendors, clients, and internal teams to execute platform strategies across subscriptions, pricing, content, and marketing
Oversee day-to-day OTT platform operations, ensuring smooth performance across streaming, vendor support, and B2B/B2C workflows
Monitor platform performance and trends (e.g. analytics, bandwidth, ingestion, transcoding) and drive continuous optimisation, new features, and cost efficiency
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Adaptability and willingness to learn new technologies.
Strategic thinking ability, interest and passionate about software development, problem-solving and technical challenges in Software Development and Software Architecture
Preparing management report and presentation, including status update on digital marketing activations, SFMC journey implementation, status updates, etc.
Compiling reports for topics across various digital marketing streams, including CRM, OneWeb, Personalization, Social, Social-CRM, Media, Content, Data, etc.
Analyze market data to identify opportunities and threats, providing insights into the evolving landscape of the automotive industry.
Prepare comprehensive management presentations that incorporate key findings from market research, ensuring they are data-driven and aligned with strategic decision-making.
Create visually compelling presentations that communicate complex information in a clear, concise manner, supporting informed decision-making at all levels of the organization.
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Help develop and maintain knowledge databases, SOPs, and checklists for warehouse safety and security protocols.
Participate in incident investigation documentation and follow-up reporting.
Collaborate with cross-functional teams (Warehouse, Transport, Dangerous Goods Management) to gather inputs for ongoing safety and risk-related initiatives.
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Designing and adapting visual assets for digital and print use, including marketing collaterals, corporate presentations, social media visuals, exhibition materials and internal communications.
Assisting in the execution of digital marketing and social media activities, including content creation, scheduling and basic performance monitoring.
Supporting the management of the company’s digital assets to ensure accuracy, consistency and alignment with brand guidelines.
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Proactively advise and consult with clients, explaining the types of financial services available, educating them about investment options and potential risks and recommending investment
Acquire and develop agreed levels of profitable client relationships and bring on net new assets to the Bank, with a view to growing and improving business and to deliver the Bank’s value proposition to clients and prospects
Keep up with economic, political and cultural developments in relevant client markets
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Process vendors’ payments to ensure invoices are duly booked, with appropriate supporting documents and approvals
Perform month-end close activities & reporting, strictly adhere with closing timeline
Manage communications between finance team and all stakeholders (eg. Sales admin team, warehouse team, vendors etc.), ensure all queries and issues are addressed timely
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Able to work independently, possess intergrity and a right sense of urgency to meet deadlines & possess good interpersonal skills and able to communicate with all levels of people.
Knowledge of instrumentation control system and maintenance/servicing is an added advantage.
Minimum SPM holders & Certificate of competency, Chargeman issued by Suruhjaya Tenaga (Category A0 or A1).
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Recording all faults noted in the electrical system and submission of list to the DSM/OM/BM for further action
Liaising closely with the Supervising Engineer during his monthly visit to ensure all findings and comments by the Engineer are rectified accordingly. Such findings and rectification actions are to be notified to DSM/OM/BM.
Standby to attend to emergency breakdown calls on all electrical systems after his normal working hours. Should he be unreachable or unable to attend to the electrical breakdown due to unforeseen circumstances, justification must be produced or else a show cause letter shall be issued.
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