Able to address patients follow up concerns and service recovery needs.
Able to work in synergy, as a team, with outlet manager and clinic assistants to provide a holistic customer experience during patients visits. This will also include monthly revenue KPIs and clinic goals.
Fully registered doctor with Singapore Medical Council.
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Able to address patients follow up concerns and service recovery needs.
Able to work in synergy, as a team, with outlet manager and clinic assistants to provide a holistic customer experience during patients visits. This will also include monthly revenue KPIs and clinic goals.
Fully registered doctor with Singapore Medical Council.
...
Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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Provide professional consultations on skin, face, and body aesthetic concerns, offering medical advice on effective treatment solutions related to our services and products
Handle patient inquiries and educate them about treatment courses, potential downtime, and post-treatment care
Perform treatments such as Cryolipolysis, fractional CO2 lasers, fillers, Botox, Sculptra, and more
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Conduct market and competitor research to ensure that the Company’s business is informed and one step ahead.
Identify and develop new business opportunities with new & existing customers to ensure that the Company continuously enlarge its clientele base and market share.
Respond to client needs and complaints regarding products and services in a timely and professional manner to ensure their commitment to the Company’s business.
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