To take over a confirmed event file from a business development manager from signed contract level and be the main contact person for essential coordination and follow up with clients from beginning to end of the event.
Receives, processes and maintains index of corporate client information for mailing list and information.
Prepares all contracts and correspondence as required ensuring accurate and professional image.
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Ensure all registration cards have the proper information such as; guest’s name, confirmation number, room rates, arrival and departure dates and billing instructions for guest signature.
Register guests (check in) promptly following the registration, key handling, and message handling, and ensure that guests are provided with all the necessary information.
Verify and assign room status with the computer system and ensure that all rooms assigned to guests upon check-in are Vacant Ready
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