Timely creation, submission, follow up, coordinate, communicate shipment information with stakeholders (ie subcontractors, shipping lines, shipping agents, freight forwarders, customers and overseas offices) accordance to company’s policy, procedure and SOP from booking, Bill of lading, cartage advice, advance manifest submission, costing and invoicing, release of Bill of Lading and receipt of Proof of Delivery on Door Delivery shipments.
Verification of the completeness and accuracy of all forwarding documents ie Bill of Lading, Master Bill of Lading, shipping certificate, advance manifest, SOLAS/VGM submission etc.
Ensure all dangerous goods/hazardous cargo documents are in place and procedures are met with approval from carrier where necessary.
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Provide expert guidance on problem framing, data preparation, feature engineering, algorithm and model selection, experimental design, validation, explainability and performance trade-offs.
Design and review architectures for machine learning, forecasting, optimisation, generative AI, retrieval-augmented generation and agentic AI, selecting approaches based on accuracy, latency, scalability, maintainability, risk and cost.
Lead solutions from proof of concept to production, covering data pipelines, APIs, MLOps/LLMOps, versioning, CI/CD, observability, retraining, rollback, security and enterprise integration.
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Assist in preparing reports, presentations, meeting materials and meeting minutes where required.
Handle correspondence, emails and phone calls professionally and efficiently.
Lead and oversee the daily operations of the Administration Department, including supervising administrative staff and ensuring efficient office operations.
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To ensure a timely bill submission to all corporate clients, insurance, & third-party administrator with complete document and accurate charges. To assist in handling all customer query which related to billing and insurance.