Typically uses Scrum/Agile development techniques and tools for team collaboration, issue tracking and backlog management
Has working knowledge and experience in own discipline. Continues to build knowledge of the organization, processes and customers. Performs a range of mainly straightforward assignments. Typically follows prescribed guidelines or procedures to resolve problem. May train new team members and provide input to employee performance evaluations. Works with a moderate level of guidance.
Provide technical assistance for new and upgraded route development.
Plans for implementation of new, and removal or rearrangement of existing, overhead or underground routes, cables, and infrastructure to obtain optimum and economical utilization of communications facilities Operational.
Assess and develop outside plant optical fiber requirements.
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Monitor project progress and proactively identify and resolve potential delays, technical issues, resource constraints, and operational challenges.
Ensure compliance with site safety procedures and requirements, promote safe working practices, and coordinate with Main Contractors and clients on safety matters.
Attend safety meetings, site walks, project meetings, and client meetings when required.
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Set the Ready for Service (RFS) date, which is agreed upon by the customer and TIME
To co-ordinate with contractors, vendors, Telco network engineers or data center executive for relevant tasks so to meet customer request within the time frame or lesser.
Provide status update of the project progression to customer from time to time.
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5M&E Analysis: Conduct comprehensive assessments of Man, Machine, Material, Method, Measurement, and Environment to ensure site readiness and process stability.
Project Management: Develop and maintain Gantt charts, timelines, and resource plans to track progress and manage dependencies.
Business Case Development: Build and present business cases to justify investments, including cost-benefit analysis, ROI, and strategic alignment.
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Work closely with teams to address challenges and ensure timely project completion .
Review customer demand forecasts and conduct risk assessments to manage potential constraints/challenges and resolve material supply constraints to support customer requirements.
Monitor program and project activities, ensuring effective communication and facilitating on-schedule and within-budget completion.
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Attend physical meetings on site, conduct site inspections and understand actual operational workflows
Coordinate and facilitate user acceptance testing (UAT), user feedback and project acceptance
Assist with deployment, testing and basic troubleshooting of systems, devices and infrastructure at site, including bringing and installing equipment when needed
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Solution Advisory: Provide hands-on security architecture guidance to project delivery teams from project inception through post-implementation review.
Major Incident Oversight: Act as the senior technical escalation lead for high-severity (P1/P2) security incidents, breach responses, threat hunting escalations, and operational outages.
Root-Cause Analysis (RCA): Direct structural RCAs following critical incidents and conduct analyses on recurring operational bottlenecks, legacy technical debt, and friction points.
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Represent the company at customer visits and audits together with the Quality function.
Prepare quotations from costed data (machine-hour rates, material, tooling, subcontract, NRC) supplied by Finance; no quote goes out below the approved margin floor.
Run contract review before order acceptance: capacity, lead time, specification, and certification requirements confirmed — no delivery date is committed to a customer without written capacity confirmation from the Operations Manager.
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Lead and drive teams of subject matter experts to produce architectural change and technical solutions to meet the project and business needs.
Deliver strong leadership skills with proven ability to plan, manage and implement large scale, complex and high cost projects successfully with the highest value for the organization.
Responsible and accountable for the coordinated management of multiple related projects under a program level initiative.
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