Assist with accurate monthly payroll calculations and ensure timely statutory submissions to EPF, SOCSO, EIS, and LHDN (PCB) in adherence to the Malaysian Employment Act.
Conduct quality assurance monitoring each period by closely monitoring and critiquing Customer Care Contact Center associates. Provide consistency of quality assurance process through consultation with analysts and department leadership. Recognize customer needs quickly to determine if Customer Care associates respond to guest needs in an accurate, courteous, and professional manner. Deliver and implement department training and quality assurance initiatives, based upon the direction of management. Monitor the progress of Quality Assurance Analyst work on both a regular basis and as needed during initiatives. Serve as subject matter expert and participate in the development of associate training and review material for systems, service skills, and department procedures.
Job Description.1. Issuance of invoice / cash bills and purchase order.2. Received payment and issuance of receipts3. Monitor client’s account and notified them for the overdue invoice.4. Handle petty cash claim and supplier payment.5. Full sets of account.6. Maintain proper filing of accounting documents
Job Description.1. Issuance of invoice / cash bills and purchase order.2. Received payment and issuance of receipts3. Monitor client’s account and notified them for the overdue invoice.4. Handle petty cash claim and supplier payment.5. Full sets of account.6. Maintain proper filing of accounting documents
Assist with monthly financial closing, including the preparation of accrued revenue and expense schedules, supporting journal entries and bank reconciliations for review.
Employee Support & Engagement: Assist with local employee engagement activities, address daily staff inquiries, and maintain high standards of office discipline.