The DBA will also be accountable for handling technical issues across incident management, change management, project tasks, and BAU operations, ensuring end-to-end ownership and alignment with business priorities and SLAs.
The role requires a willingness to be covering different time zone if required in alignment with both local and global business needs, ensuring consistent delivery of database services and support.
In addition, the DBA is expected to stay up to date with emerging database technologies (e.g., Oracle 23ai, MSSQL updates) and proactively propose forward-looking plans to management. The DBA will collaborate closely with the Database Product Owner and Database Engineers at our HQ in Frankfurt to assess the adaptability of proposed solutions to the local infrastructure. If challenges arise, the DBA is responsible for conducting research and presenting viable alternative solutions to management, ensuring seamless upgrades and future-readiness of database systems.
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Coordinate service-related contracts, tenders, and documentation in support of the technical service team, ensuring accuracy and adherence to process requirements
Manage and maintain tender files and the eligible vendor list, ensuring readiness and compliance for tender submissions
Administrative duties and coordination tasks as required
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Coordinate and support daily office operations to ensure a smooth workflow and effective service delivery.
Provide administrative and operational support to management while collaborating with other departments to meet business requirements and support special projects.
Maintain accurate customer records and ensure all documentation is properly filed and updated in accordance with company procedures.
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Coordinate and support daily office operations to ensure a smooth workflow and effective service delivery.
Provide administrative and operational support to management while collaborating with other departments to meet business requirements and support special projects.
Maintain accurate customer records and ensure all documentation is properly filed and updated in accordance with company procedures.
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Payroll & Compensation: Administer monthly payroll, allowances, and statutory contributions (EPF, SOCSO, EIS, HRDF).
Training & Development: Work closely with HODs to identify training needs, coordinate in organize training courses, and ensure compliance with HRDC requirements (e.g. Grant approval, claim submission, etc.).
Employee Relations: Assist in grievances handling, disciplinary proceedings, and foster positive workplace culture.
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Monitor service performance against SLAs and KPIs, identify improvement opportunities, and drive continuous process enhancements to improve operational efficiency.
Manage governmental stamp duty submissions and related documentation for purchase orders, ensuring compliance with relevant regulatory requirements.
Support internal controls, compliance, and audit activities while coaching and developing team members to achieve operational excellence and business objectives.
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