Maintain 3rd party vendor master data for bank information data via MDM workflow
Handle internal group mailbox queries from both internal and external stakeholders and ensuring that the queries are responded in a timely and accurate manner.
Ensure that closing timelines meet the Group Corporate requirements.
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Monitor and manage vendor resolution of incidents and problems, including prioritization and escalation to appropriate groups when appropriate interrupted manner.
Monitor all operations within functions area are conducted and appropriate actions are taken to avoid future incidents.
Manage PR/PO request for new IT application procurement.
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Coordinate payroll activities by preparing and submitting employee movement data, payroll changes, and leave encashment payout accurately and on time to the outsourced payroll vendor.
Administer leave management processes, including maintaining leave calendar cycles and updating annual and ad‑hoc public holidays.
Manage employee insurance processes including enrolment, updates, terminations, and support claims and policy administration with insurers and internal stakeholders.
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Work closely with internal and external stakeholders (i.e. Pharmacovigilance, Marketing, Quality Assurance, Finance, Regulatory Authorities) to ensure all the responsibilities and agreed services for the clients are met.
Understand and adhere to company’s regulatory affairs SOP
Full understanding on the business models and key processes related to Zuellig Pharma’s operations and structure that will affect services and responsibilities
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Support team performance and development: Assist in supervising and developing team members by providing training, scheduling, performance feedback, and recognition to ensure productivity and growth
Minimum 2 years in a clerical role within a hospitality or large office environment.
Strong attention to detail, multitasking ability, and excellent customer service.
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Be in constant connect with Global Export control team and maintain updated lists of Designated countries with details of Listed/ Critical/ Countries of concern and classifications of Items (dual-use) and the necessary and sufficient due-diligence procedure. and keep all the stakeholders pro-actively aware.
In case where required connect with central team to fetch Risk Compliance Bureau reports for suspected entities.
Training Sales/Inside Sales team and related stakeholders on the Export Control procedure
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Work closely with cross-functional teams (Legal, Finance, Operations, and Project Delivery) to align commercial terms with business strategy and project requirements.
Support risk management efforts by identifying potential commercial and contractual risks and ensuring appropriate mitigation measures are in place.
Monitor project progress, deliverables, billing milestones, and payment terms using internal systems.
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Manage and continuously enhance the Business Partner Portal to improve partner experience, communication, and access to sales and marketing resources.
Develop and maintain sales enablement tools, including sales kits, playbooks, competitive intelligence, product positioning, and marketing collateral to support Business Partners.
Develop channel marketing strategies in collaboration with the extended marketing team and sales.
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Financial & Accounting Operations: Handle daily bookkeeping, manage accounts payable (AP), process vendor invoices, and prepare payment vouchers.
Reconciliation & Reporting: Perform monthly bank reconciliations, support cash flow tracking, and assist in preparing monthly management reports and statutory filing documentation.