To resolves issues arising from actions or events involving administrative functions throughout the progress of a job from sale to billing of the customers.
To check and ensure that staff correctly keyed in and posting of invoices / e-invoices / consignment on daily basis.
To ensure that the acknowledgement copy of sales orders / receiving notes are duly returned by the customers. If the documents are not received, then to follow up with the customers.
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RELATED EXPERIENCEMinimum 3–5 years of experience in Accounts Receivable or related finance functions• Provide excellent customer service and maintain positive working relationships while staying updated on industry changes.
COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)• Attention to detail and accuracy• Time management and organizational skills• Ability to work under pressure and meet deadlines• Continuous improvement mindset• Leadership and team support
COMPETENCIES (BEHAVIOURAL)• Self-motivated and mature• Dynamic and takes initiative• Strong team player with a positive attitude• Professional, proactive, and results-driven• Warm, approachable, and people-oriented• Responsible and accountable for tasks and outcomes
Financial Accuracy: Ensure all receivables and account statements are correct and submitted on time, covering guests, groups, banquets, employees, and credit card companies.
University degree with 3-4 years of relevant experience.
Attention to detail, good communication, and interpersonal skills.
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Team Coaching & Management: Lead, mentor, and develop the AP team; monitor team SLAs, performance KPIs, and foster a collaborative culture.
Stakeholder & Compliance Management: Serve as the primary escalation point for cross-functional stakeholders (Finance, IT, Procurement, Shared Services) and ensure internal financial controls and tax compliance.
Education: Bachelor’s Degree in Accounting, Finance, or equivalent; professional qualifications (ACCA/CPA/CIMA) are an added advantage.
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